Tag Archives: CFPB

Siding With ‘Loan Sharks’ Over Consumers, Trump CFPB Moves to Gut Payday Lender Regulations

“This administration has moved the CFPB away from protecting consumers to protecting the very companies abusing them.”

By Jake Johnson, staff writer for Common Dreams. Published 2-6-2019

Consumer Financial Protection Bureau director Kathy Kraninger testifies during a confirmation hearing before the Senate Committee on Banking, Housing, and Urban Affairs. Photo: C-SPAN screenshot

In what progressive lawmakers and advocacy groups decried as the Trump administration’s latest “shameful” attack on vulnerable families, the Consumer Financial Protection Bureau (CFPB) unveiled a plan on Wednesday that would gut regulations protecting consumers from predatory payday lenders.

Vanita Gupta, president and CEO of the Leadership Conference on Civil and Human Rights, denounced the CFPB’s plan as “a slap in the face to consumers—especially people of color—who have been victims of predatory business practices and abusive lenders.” Continue reading

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‘To Make It Easier to Screw the Poor,’ Trump Wants to Massively Reorganize Federal Government

Provisions of this “closely guarded” plan reportedly include merging the Education and Labor Departments, and creating a welfare “megadepartment”

By Jessica Corbett, staff writer for Common Dreams. Published 6-21-2018

Anti-Trump protesters march in Washington, D.C. on Jan. 29, 2017. (Photo: Susan Melkisethian/Flickr/cc)

Update:

The White House on Thursday released a 32-point plan (pdf) to reorganize several departments of the federal government. The proposal was developed in response to an executive order President Donald Trump issued early last year and cannot be implemented without congressional approval.

Earlier:

In what critics are calling an “insane” proposal by the Trump administration “to make it easier to screw the poor,” the White House is reportedly considering sweeping changes to the organization of the federal government, which could be announced as early as Thursday. Continue reading

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With Tax Scam Complete, GOP Caucus Unveils Insane Budget Blueprint to Attack Safety Net

Programs like Social Security and Medicare are gutted while tax cuts are made permanent in plan

By Andrea Germanos, staff writer for Common Dreams. Published 4-26-2018

Rep. Mark Walker (R-NC) is the chair of the Republican Study Committee, a far-right caucus for House Republicans.

An ultraconservative Republican House caucus on Wednesday put forth its spending plan that represents a draconian wishlist of attacks on the social safety net and consumer and environmental protections while including a plan to further enrich the wealthy by making making permanent parts of the GOP tax plan.

The budget blueprint from the Republican Study Committee (RSC)—and titled A Framework of Unified Conservatism—says it “would take unprecedented steps to begin the deconstruction of the administrative state” and would cut $12.4 trillion over the next decade from federal spending. Continue reading

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Showdown Looms as Trump, Flouting Dodd-Frank, Says CFPB Hater Mulvaney to Head Agency

Agreeing with outgoing director Cordray, Sen. Elizabeth Warren pushes back against White House, saying Trump “can’t override” Dodd-Frank

By Andrea Germanos, staff writer for CommonDreams. Published 11-25-2017

Trump said Friday that OMB director Mick Mulvaney, seen here in 2013, would serve as acting director of the CFPB. Critics, however, say that’s not lawful, as it should be the individual named by outgoing director Richard Cordray—Leandra English. (Photo: Gage Skidmore/Flickr/cc)

A battle appears to be brewing between the White House and the Consumer Finance Protection Bureau (CFPB), with each having named a different individual to serve as acting director of the agency, and President Donald Trump’s appointment denounced as “legally dubious.”

The showdown gained steam on Friday afternoon when Richard Cordray, who had been leading the CFPB since its inception, tendered his expected resignation, saying he was leaving at the end of the day. Another key event that day was the CFPB naming Leandra English as deputy director of the agency. She had been serving as the agency’s chief of staff. Continue reading

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Why we need to save the Consumer Financial Protection Bureau

This article was originally published in TheConversation.

Senator Elizabeth Warren has faced battles with Republicans since the CFPB was created. Image via YouTube screen shot.

Republicans in Congress and the White House have been very blunt about their desire to gut the Consumer Financial Protection Bureau – and the threats to it are mounting.

The agency was launched in 2011 in the aftermath of the financial crisis as part of the Dodd-Frank Wall Street Reform and Consumer Protection Act. The goal was to protect consumers from deceptive or misleading practices in the financial industry.

At the moment, Republicans seem focused on blocking CFPB rules they don’t like, such as one that would have prevented the use of arbitration clauses in financial contracts, making it easier for people to band together to sue banks for wrongdoing. Separately, the Trump administration has been heavily critical of the CFPB, and its director is said to be considering leaving before his term expires next July, which would allow the president to pick his replacement.

So what would you miss if the agency suddenly disappeared or got gutted?

In short, a lot. We base this conclusion on the work the three of us have done in recent decades. One of us (Sovern) has been writing about consumer law for more than 30 years, while the other two of us direct a legal clinic that represents elderly consumers. We’ve seen the worst of what financial companies can do, and we’ve also witnessed how the CFPB has begun to reverse the tide.

John Stumpf, far left, lost his job as CEO of Wells Fargo as a result of the scandal over fraudulent accounts. Reuters/Gary Cameron

Life before CFPB

If you are one of the more than 29 million consumers who have collectively received nearly US$12 billion back from misbehaving financial institutions because of the CFPB’s efforts, you already know its value. But even if you are not, you have probably benefited from the bureau’s existence.

Before Congress created the bureau, there was no federal agency that made consumer financial protection its sole mission. Rather, consumer protection was rolled into the missions of a bunch of different agencies. And, as we saw during the financial crisis, regulators often gave it a back seat.

Congress, for example, gave the Federal Reserve the power to bar unfair and deceptive mortgage lending in 1994. Yet the central bank considered consumer protection a backwater and didn’t use that power until 2008 – too late to prevent the Great Recession. Congress took it away two years later when it passed Dodd-Frank.

The Office of the Comptroller of the Currency regulates banks but was so preoccupied with ensuring lenders were safe that it failed to protect consumers from their predatory subprime mortgages – so much so that it prevented states from doing so too. And now President Trump has put a former bank lawyer in charge of it. The Federal Trade Commission, which is tasked with fighting deceptive business practices, lacked the power to prevent such dangerous lending.

This meant consumer protection on financial matters fell through the cracks.

Wells Fargo’s recent fraud scandal is a case in point. In the early 2000s, Wells Fargo employees began opening fake accounts in clients’ names without permission, leading in some cases to lower credit scores and a variety of fees. The bank ultimately opened millions of fraudulent bank and credit card accounts before the scheme came to an end last year.

But as early as 2010, before the CFPB was set up, regulators at the OCC were increasingly aware of what was happening at Wells Fargo thanks to hundreds of whistleblower complaints. The OCC even confronted the bank, yet failed to take any action despite many red flags, according to an internal audit.

It wasn’t until the Los Angeles city attorney and the CFPB became involved years later that Wells Fargo took forceful action to stop the fraud. The regulators fined Wells Fargo a total of $185 million and forced it to refund fees it had charged customers and hire an independent consultant to review its procedures.

More importantly, they sent a clear message to other financial institutions: Cheat consumers and you will face the consequences.

Consumer Financial Protection Bureau Director Richard Cordray testifies on Capitol Hill in 2013. AP Photo/Manuel Balce Ceneta

Protecting consumers

Since its inception, the bureau has acted repeatedly to stop financial institutions from harming consumers.

It blocked debt collector attorneys from suing consumers based on false information. It discovered systemic problems with consumer credit reports and forced companies to correct errors. It compelled credit card companies to refund illegal fees. It protected borrowers from unlawful student loan servicing practices. It made lenders repay consumers they discriminated against. It recovered money for veterans who complained of abusive financial practices.

When the bureau began publishing consumer complaints on its website, companies that might previously have ignored negative feedback paid attention. Financial institutions have responded to complaints to the CFPB more than 700,000 times, often by providing a remedy to the consumers.

Besides protecting consumers, however, Congress had a second motive in creating the bureau: to help prevent the kind of mortgage lending that helped cause the Great Recession.

To that end, the bureau has adopted rules that help consumers to understand their mortgages – something that often wasn’t possible under the previously misleading mortgage disclosures. It also issued regulations to prevent consumers from taking out mortgages that they couldn’t repay. And after borrowers take out a mortgage, CFPB servicing rules establish the procedures servicers must follow when communicating with borrowers, correcting errors, providing information and dealing with loan modification requests.

Two of us have personal experience with one of the bureau’s new mortgage rules, which powerfully illustrates the value of the CFPB.

In 2014, Alice, a client of our law school clinic, was struggling to pay the mortgage on her home – which she had refinanced a few years earlier – after a stroke forced her into retirement. Our clinic helped her apply for a modification of her loan.

But within weeks, instead of acknowledging Alice’s application, the loan servicer summoned her to court to begin foreclosure proceedings in violation of CFPB servicing rules. Fortunately, our clinic was able to rely on those rules in getting the foreclosure action dismissed. Alice got her loan modified and remains in her home.

Demonstrators tried to draw attention to the subprime mortgage crisis back in early 2008. AP Photo/Matt Rourke

Protecting the vulnerable

This reveals how the bureau is particularly important to protect vulnerable consumers, like the elderly, who are frequently targeted by fraudsters and predatory lenders because of their cognitive and other impairments and because they often have accumulated substantial assets. The CFPB is the only federal agency with an office specifically dedicated to protecting the financial well-being of older adults.

The bureau has brought cases against companies that attempted to take advantage of seniors by, for example, misrepresenting the interest rates on pension advance loans or deceptive advertising. In 2015 alone, consumer complaints to the CFPB brought relief to more than 600 older Americans just through debt collection problems.

The bureau has also worked to prevent financial abuse of the elderly, estimated to cost seniors as much as $36 billion annually. The CFPB has educated financial institutionsnursing facilities and others about recognizing and stopping elder financial abuse and exploitation.

Consumer protection in peril

Given Alice’s ill health, the consequences for her might have been disastrous if she had been thrown out of her home. But now she – and all of us – face the loss of the CFPB’s aid.

The CFPB is under attack from Republican members of Congress who believe more in lifting bank regulations than in protecting consumers. Some members have proposed eliminating the agency altogether.

The House of Representatives has passed a bill that would cripple the CFPB by, for example, taking away the power it used to fine Wells Fargo for opening illegal accounts and concealing its complaint database from public view. In other words, it would force the bureau to sit idly by as financial institutions lie to consumers. Even if the bureau survives, it may be less protective of consumers when its current director, Richard Cordray, leaves. His term expires next summer, and he may step down even sooner. Then we might see a former banker or bank lawyer put in charge, just as has happened at the Treasury Department and comptroller’s office.

Nearly every American has or will have a loan or bank account, a prepaid card, credit card, a credit report or some combination of those, and so has dealings with a financial institution policed by the CFPB. But few of us read the fine print governing these things or can understand it when we do. That gives the companies that write these agreements the ability to draft them to suit their own interests at the expense of consumers.

Similarly, we do not always know when a financial institution takes advantage of us, just as Wells Fargo customers did not always know that it had opened unauthorized accounts that lowered their credit scores.

Consumers need protection from misbehaving companies. If the bureau is eliminated, significantly weakened or starts protecting banks rather than consumers, all consumers will suffer.

This is an updated version of an article originally published on July 10, 2017.

About the Authors:

Disclosure statement

Along with three co-authors, Jeff Sovern received a $29,510 grant from the American Association for Justice Robert L. Habush Endowment and by a grant from the St. John’s University School of Law Hugh L. Carey Center for Dispute Resolution in 2014 to study arbitration. It resulted in an article. Along with Professor Kate Walton, he received a grant from the National Conference of Bankruptcy Judges Endowment for Education to study debt collection, resulting in another article. He is a member of the National Association of Consumer Advocates.

Ann L. Goldweber is affiliated with NACA as a member.

Gina M. Calabrese is affiliated with the National Association of Consumer Advocates, New Yorkers for Responsible Lending, and the Association of the Bar of the City of New York (former chair, Committee on the Civil Court).

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VP Mike Pence Swings into Senate to Deliver ‘Wet-Kiss-to-Wall-Street’ Tie Breaker

“No wonder Americans think the system is rigged against them,” says Senator Elizabeth Warren. “It is.”

By Jon Queally, staff writer for CommonDreams. Published 10-25-2017

Vice President Mike Pence presiding over the Senate on Capitol Hill in Washington, Tuesday, Feb. 7, 2017, during the Senate’s vote on Education Secretary-designate Betsy DeVos. On Tuesday night, Pence returned to the chamber again to a break another tie. This time it was to make sure it’s easier in the future for financial service companies and other Wall Street darlies to make it easier to rip-off consumers. (Photo: Senate Television)

Just in time to do the bidding of the “rich and powerful,” as one Democratic Senator put it, Vice President Mike Pence was summoned to the Senate chamber on Tuesday night where he cast the tie-breaking vote in order to scrap a federal rule designed to protect consumers from so-called “rip-off clauses” used by Wall Street and other corporations.

While in the end it was two Republicans, Sens. Lindsey Graham of South Carolina and John Kennedy of Louisiana, who joined with Democrats and the Senate’s two Independents in voting against the resolution, Pence broke the 50-50 tie in order to scrap the rule. Continue reading

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Ditching Watchdog, Betsy DeVos Signals ‘Open Season to Defraud’ Student Borrowers

A week after hiring for-profit college official to oversee fraud unit, Trump’s Education Department terminates relationship with Consumer Financial Protection Bureau

By Julia Conley, staff writer for Common Dreams. Published 9-5-2017

Student debt in the U.S. has reached more than $1.3 trillion. The Department of Education recently announced it would not work with the CFPB to hel students with complaints about their student loan servicers. (Photo: Tom Woodward/Flickr/cc)

Calling the move “outrageous and deeply troubling,” consumer advocates and opponents of skyrocketing student debt spoke out Tuesday against the Trump administration’s decision to end the working relationship between the Department of Education and the government watchdog tasked with helping oversee the federal student loan program and protect borrowers.

At the direction of Congress, under the Dodd-Frank financial reform act, the Department of Education has shared information with the Consumer Financial Protection Bureau (CFPB) since 2011 in order to provide assistance to borrowers with complaints about Federal student loans. But the Department, now run by Secretary Betsy DeVos, informed the Bureau in a letter last week that it was ending the relationship. Continue reading

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From Original 15 to More Than 80, Student Loan Strike Numbers Grow

‘It’s been a month since 15 former students of the failing for-profit giant Corinthian Colleges said they would not pay a dime of their student loans because the school broke the law.’

Written by Jon Queally, staff writer for CommonDreams. Published March 31, 2015.

Photo from Flickr (user thisisbossi)

Photo from Flickr (user thisisbossi)

From an original group of 15 individuals no longer willing to pliantly suffer under the crushing financial burden created by the costs of higher education, the movement challenging that nation’s student debt epidemic has now grown to more than 80 people who say they will stop making loan payments in protest of the predatory practices of for-profit colleges and the larger student loan model.

Continue reading

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